HCL Technologies Ltd has announced that HCL Technologies Infrastructure Services Division (HCL ISD), a world leader in Remote Infrastructure Management on February 08, 2007, unveiled a "BlackBook on the Remote Infrastructure Management (RIM) Industry - Demystifying the third "wave of Outsourcing" at the NASSCOM India Leadership Forum 2007. The book was officially released by Kiran Karnik, President, NASSCOM and Anant Gupta, COO, HCL Technologies Infrastructure Services Division.
A basic Primer on the various facets of the RIM industry, this Black Book is targeted at spreading general awareness around this new Industry which has been described by Gartner as a "mega trend" and NASSCOM as the "third wave of outsourcing" after software and GPO. RIM has been estimated as a 55bn USD market opportunity by NASSCOM and is currently on top of the wish list of an increasing number of Fortune / Global 500 enterprises. 45% CIOs of large enterprises in Europe, for example, had said that they plan to use these services from an offshore location (Source: Forrester, From Europe’s Offshore Satisfaction Levels Pass the Test)
Commenting on the book Anant Gupta, COO, HCL ISD said, "this Blackbook on RIM serves as a short primer on getting up-to-speed with the various facets of this Industry which has been called the ''next star'' of the Indian IT services industry by numerous experts. As a pioneer and dominant leader of this space globally, we at HCL are totally committed to address all knowledge gaps that exist around this trend and this Blackbook is a reiteration of the same objective," said Anant Gupta, Chief Operation Officer, HCL Technologies Infrastructure Services Division.
The Book delves into topics such as the definition, of RIM, genesis of the industry, current market scenario, key drivers, benefits of RIM, sourcing trends, why RIM from India, RIM as a career option and where the industry is headed. Its official release by Kiran Karnik, President, NASSCOM along with Anant Gupta, Chief Operating Officer, HCL ISD, is a precursor to the panel discussion on "Next Generation Sourcing Strategies - Remote Infrastructure Management" to be held the following day, February 09, 2007) as part of NASSCOM’s India Leadership Forum. This is the first time NASSCOM will be hosting a session on the Remote Infrastructure Management Industry and HCL ISD will be a speaker on this elite panel.
HCL is widely acknowledged as a pioneer and leader of Remote Infrastructure Management Services. The Company was ranked No.1 ‘specialty Offshore Infrastructure Services Provider by NeoIT and ‘Managing Offshore’ magazine and has also been ranked as the World No.2 in IT Infrastructure Services Global Services 100 Survey. The Company was also recently cited as a LEADER in Global Delivery of Infrastructure Management in Europe by Forrester and a LEADER in Domestic RIM by Frost & Sullivan.