Tata Consultancy Services Ltd (TCS) has announced a strategic engagement with Parkway Hospitals, which is run by Parkway, one of Asia's most prominent healthcare organisations, to provide and implement a leading healthcare information management solution for their hospitals, including Gleneagles, Mount Elizabeth, East Shore Hospitals, Parkway Laboratory Services, Medi-Rad Associates, as well as clinics globally.
As part of this S$6 million engagement, TCS will work closely with Parkway to customize and enhance its leading Hospital Management Solution (HMS) based on TCS technology for Parkway, as per their specific needs. TCS will also implement the Oracle E-Business Suite
an integrated suite of applications with healthcare-specific functionality. Parkway's extensive expertise and understanding of the private healthcare services will complement the deep knowledge and understanding of the TCS healthcare practice and TCS' global expertise in software IT solutions Implementation services.
Details of engagement:
Under the agreement signed between the two Companies, TCS will implement tile advanced HMS, including integration to the Oracle E-Business suite of products, building Interfaces to existing Parkway's external systems.
This partnership will enable Parkway to provide value-based integrated healthcare of the highest quality and service, in order to achieve the finest clinical outcomes.
Benefits for Parkway:
- Intelligent systems to reduce queuing time
- SMS updates on appointment booking confirmations
- A single consolidated bill for all services across Singapore
- Single registration sign-on for all Parkway hospitals and clinics
- Ability to handle larger numbers of customers
- Lower operating costs due to consolidation of existing IT systems
- Consolidated and centralized medical patient records
- Parkway staff to be provided with continuous learning experience through integrated online learning
- Ability to scale up and expand globally
- Foundations for deploying Next-Generation features to further enhance customer experience
Parkway Hospitals leading the way - benefits for Singapore:
- Enhanced medical and healthcare experience for patients, aligned with the Government's vision for making Singapore as a hub for medical tourism.
- Technology platform enables Parkway to embrace further Innovations and advancements
"TCS is delighted to be associated with Parkway. The combination of TCS' strong Healthcare, Practice, System Integration capabilities and consulting practice along with a large regional footprint in Asia Pacific, represents a win-win situation for Parkway," said Mr. Girija Pande, EVP and Regional Director, TCS Asia Pacific, "Both Parkway and TCS are recognized for providing quality services in their respective sectors. This association between two leading Industry players in the Asia Pacific region will create greater value for the customers."
"The major dilemma confronting healthcare organisations today is how can they provide the highest quality of patient care, while contending with rising costs and limited resources," said Adaire Fox-Martin, Vice President, Government, Education and Healthcare Industries, Oracle Asia Pacific. "Oracle is very privileged to work with TCS to showcase how this can be achieved with technology, for a premier healthcare provider like Parkway to deliver top class patient care and reinforce their position as a leading player in this very competitive industry."