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HCLTech VoiceOps AI wins Product of the Year at NAB Show 2026

Posted On : 2026-06-30 20:26:44( TIMEZONE : IST )

HCLTech, a leading global technology company, today announced that its VoiceOps AI solution was recognized with the Product of the Year Award at the National Association of Broadcasters NAB Show 2026 in the Intelligent Technology category.

Designed for media, platforms and entertainment (MPE) and telecom-scale environments, HCLTech VoiceOps AI transforms how enterprises manage voice-led interactions, service operations and customer experience at scale. By applying AI-driven automation and deep observability, the platform converts every interaction into actionable insight - helping enterprises shift from reactive support models to predictive, self-healing operations.

"Congratulations to HCLTech on winning the 2026 NAB Show Product of the Year Award for VoiceOps - a solution that is redefiining how enterprises communicate, collaborate and serve their customers through the power of AI," said Eric Trabb, Senior Vice President, Strategic Partnerships & Alliances, NAB Show.

"Enterprises can no longer rely on traditional operations models in an always-on, real-time world," said Anil Ganjoo, Chief Growth Offiicer and Global Head of Telecom, Media and Technology at HCLTech. "This recognition underscores HCLTech's VoiceOps AI's ability to address the evolving needs of modern enterprises with intelligent, autonomous voice operations at scale with the ability to deliver seamless digital experiences across millions of interactions for the MPE industry."

HCLTech continues to invest in creating multiple AI and data platforms that both optimize the entire content value chain in a media enterprise but also enable the growth of businesses through customer acquisition, artist and fan engagement, franchise management, and rights and royalty management.

Presented at the NAB Show Product of the Year Awards in Las Vegas, the awards recognize the most signifiicant and promising new products and technologies for the year, selected by a panel of industry peers across 16 categories.

Shares of HCL Technologies Limited was last trading in BSE at Rs. 1072.00 as compared to the previous close of Rs. 1103.15. The total number of shares traded during the day was 228337 in over 15082 trades.

The stock hit an intraday high of Rs. 1105.65 and intraday low of 1069.00. The net turnover during the day was Rs. 246705292.00.