Niva Bupa Reports Strong FY26 Performance with 80% Growth in PAT

Niva Bupa Health Insurance today announced its financial results for the fourth quarter and full year ended March 31, 2026, delivering strong growth alongside improved profitability and market share gains.

IFRS Profit After Tax (PAT) for FY26 stood at ₹366 crore, registering an 80% growth over the previous financial year, supported by scale-led efficiencies and improved operating performance.

For the full year, the company registered a 27% year-on-year growth, reporting a Gross Written Premium (GWP) of ₹8,586 crore (with 1/n) and ₹9433 crore (without 1/n) for FY26. For the quarter (Q4FY'26) GWP was recorded at ₹2,880 crore (with 1/n) growing at 39% and ₹3,123 crore (without 1/n), reflecting sustained momentum.

Market Share Gains and Customer-Centric Outcomes

Niva Bupa continued to strengthen its position in the retail health segment, with market share improving to 10.1% at the close of FY26, representing 76 basis points increase over FY25.

Reflecting its focus on customer service and claims experience, the company reported a Claim Settlement Ratio of 94.4% for FY26, an improvement of 205 basis points over the previous year.

Net Promoter Score (NPS) improved from +55 in FY25 to +60 at the end of FY26, underscoring continued enhancement in customer experience and growing trust in the brand.

Progress Towards Sustainable Profitability

The company's Combined Insurance Service Ratio (CISR) improved to 101.4% for FY26, marking a 160 basis point improvement over FY25.

Notably, Niva Bupa exited the year on a strong footing with Q4FY26 CISR at 97.4%, indicating a clear trajectory towards underwriting profitability.

Diversified Distribution Supporting Growth

- Individual Agency: 30.2% of GWP
- Brokers: 29.5% of GWP
- Corporate Agency - Banks: 19.5% of GWP
- Corporate Agency - Others: 10.4% of GWP
- Direct Business: 9.7% of GWP

Commenting on the results, Krishnan Ramachandran, Managing Director & CEO, Niva Bupa Health Insurance, said: "FY26 has been a year of strong, well-rounded performance, with growth, profitability, and customer metrics all moving in the right direction. A strong growth in PAT and an improvement in CISR this year reinforces our path towards sustainable profitability. Our market share gains and improvement in claim settlement ratio reflect the trust customers place in us and our continued focus on delivering superior health insurance experiences."

Source : Equity Bulls

Keywords

NivaBupaHealthInsurance Q4FY26 Q4FY2026 FY26 FY2026 ResultUpdate