Delhivery Named Most Preferred 3PL Partner for Early-Stage D2C Brands by Redseer

Delhivery, India's leading integrated logistics services provider, has been named the most preferred partner for early-stage direct-to-consumer (D2C) brands, according to a recent industry report by Redseer Strategy Consultants.

The report underscores the critical role of third-party logistics (3PL) providers in the phenomenal growth of India's D2C market. Delhivery is positioned as a key partner for early-stage D2C brands seeking exceptional customer experience and a comprehensive logistics solution, encompassing real-time tracking, efficient returns management, wide delivery reach, and seamless integration with online marketplaces. User-friendly interface, helpful support, and on-time deliveries further solidify Delhivery's commitment to exceptional customer experience.

"Among 3PL providers, while both Delhivery and Bluedart stand out on overall metrics," says Redseer, "Delhivery has outperformed in providing superior customer experience and features, as it provides a full-stack solution."

The report highlights the remarkable growth of D2C brands in India, surpassing traditional retail markets. Annual D2C shipments have skyrocketed from 0.1 billion in 2019 to 0.6 billion in 2023, and the market is estimated to reach USD 2.2-2.7 billion by 2028, with a projected growth rate of 35-40% year-on-year from 2023 to 2028.

Redseer's report emphasizes the critical role of 3PL providers in fueling this D2C boom. By offering customized, end-to-end logistics solutions - including warehousing, inventory management, shipment intelligence, and transportation - 3PLs empower young brands to bypass the need for substantial upfront investment in logistics infrastructure. Early-stage D2C brands are now partnering directly with 3PL service providers due to their customized solutions approach, instead of relying only on aggregators. 3PLs, in turn, are innovating to cater to the evolving needs of these new-age brands.

"Third-party logistics (3PL) providers are integral to the value chain of new-age D2C brands. They are continuously innovating to address the unique needs of these brands, fostering partnerships from the early stages of the brand journey," said Kanishka Mohan, Partner, Redseer Strategy Consultants.

Within the 3PL logistics landscape, Redseer has highlighted factors like brand and customer experience, and operational efficiencies that are important for new-age brands when choosing their preferred partners. While both Delhivery and Bluedart stand out on overall metrics, Delhivery has outperformed in providing superior customer experience and features, as it provides a full-stack solution.

Shares of Delhivery Limited was last trading in BSE at Rs. 402.80 as compared to the previous close of Rs. 416.60. The total number of shares traded during the day was 2540050 in over 3227 trades.

The stock hit an intraday high of Rs. 416.80 and intraday low of 400.40. The net turnover during the day was Rs. 1036107466.00.

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Keywords

Delhivery INE148O01028 LogisticsSolutionProvider 3PLPartner Redseer