HGS Colombia to ramp up to more than 300 employees by end of 2023

Hinduja Global Solutions (HGS) (listed on BSE & NSE), a leading provider of solutions in digital consumer experience (CX), business process management (BPM) and digital media services, today announced the inauguration of its multilingual customer experience (CX) hub in Barranquilla, Colombia. The inauguration was attended by HGS' Group CEO Partha DeSarkar and eminent government officials from the country.

At present, the CX hub has more than 150 employees and is expected to ramp up to more than 300 by the end of 2023. The hub, which initially began operations in November 2022 from a co-working space, is currently supporting clients with English, Spanish, and Portuguese CX requirements. Located in Barranquilla on the northern coast of the country, the new modern contact center location currently supports clients in the logistics and consumer industries and will add other clients subsequently.

The inauguration of the center was done in the presence of:

- Barranquilla´s Mayor Mr. Jaime Pumarejo
- Procolombia´s Senior Investment Advisor Mr. Daniel Aranguren Casas
- Group CEO of HGS Mr. Partha DeSarkar
- Other HGS officials

Colombia has been growing steadily as an attractive nearshore destination for CX services, led by many advantages including the presence of high-quality multi-lingual talent, multiple universities, and time zone alignment to North America markets. HGS believes that the new hub in Barranquilla will act as a catalyst to significantly scale its CX capabilities for its expanding multilingual client base globally.

Shares of Hinduja Global Solutions Limited was last trading in BSE at Rs. 1074.55 as compared to the previous close of Rs. 1077.50. The total number of shares traded during the day was 1011 in over 214 trades.

The stock hit an intraday high of Rs. 1088.00 and intraday low of 1071.05. The net turnover during the day was Rs. 1091654.00.

Source : Equity Bulls

Keywords

HindujaGlobalSolutions INE170I01016 HGS Inauguration CustomerExperienceHub Barranquilla Colombia