Jet Airways & Hutch present an innovative M-Ticketing Initiative for Airline Bookings

Jet Airways India Ltd has announced that the Company and Hutch, one of India's leading telecom service providers, have come together on February 20, 2007 to announce a pioneering initiative - M-ticketing with JetWallet. This service will be available to Hutch customers with GPRS enabled phones, who are also Jet Privilege members. With this facility, Jet Privilege members can now book, pay and generate e-tickets on their phones.

This mobile ticketing solution is developed by C-Sam Inc. USA, using the latest security and encryption methods with unique features. Founded by its Chairman, Mr. Sam Pitroda, C-SAM Inc is a leading secure mobile transactions technology provider headquartered at Chicago, with establishments in USA, India and Japan.

To avail this service, JP members have to download the secure JetWallet application on to their GPRS enabled Hutch phones. Once JetWallet is installed, JP members can use the same for booking tickets using their unique activation code generated while downloading, pay using credit cards and generate an e-tickets on domestic sectors in Indian currency.

E-tickets generated will be automatically emailed to the members preferred email address which can be printed and used to gain entry inside the airport as well as for check-in using valid photo identification. On completion of the booking, e-ticket details will be stored automatically on the phone in the JetWallet application for future access. The member will also receive the booking details on his Hutch phone via SMS.

This solution allows customers to view past tickets, change, cancel and refund the e-tickets booked through JetWallet, subject to certain terms and conditions.

Speaking on the occasion, Mr. Saroj K Datta, Executive Director, of the Company, said, "We recognise that time is of essence to our customers and M-ticketing will provide yet another self-service booking channel enabling them to book and generate their e-ticket while on the move. This pioneering initiative from Jet Airways, in association with Hutch, illustrates our commitment to use technology to enhance customer experience with a convenient air ticket booking facility."

Mr. Datta further said that "Jet Airways is proud to be associated with a safe and a reliable product, which has been patented by C-Sam. This innovative technological approach encompassing latest security and encryption methods will help passengers to book their tickets through a seamless secure transaction."

Designed to provide a booking experience similar to web booking, the service provides effectiveness and convenience of use to passengers. Additionally, members can manage / store payment cards, passenger lists and option to select passengers on JetWallet for ease of use while booking.

The Company has been consistently making huge strides in developing customer service through innovative technology platforms and applications and had recently launched the country's first web check-in facility where in an e-ticket holder can select his preferred seat and print his boarding pass on the Company's website thus avoiding check-in at the traditional check-in counters at the airports. The e-tickets booked on the Hutch phones can also be used to Web Check-in thus providing the customers a seamless and convenient option to book, pay and print their boarding pass using Mobile ticketing and Web Check-in.

Source : Equity Bulls

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