HCLTech recognized as a Leader in the IDC MarketScape for Worldwide Experience Build Services 2025

HCLTech, a leading global technology company, has been recognized as a Leader in the IDC MarketScape for Worldwide Experience Build Services 2025 Vendor Assessment (doc #US52973125, October 2025).

IDC defines Experience Build Services as offerings that help enterprises design, develop and implement customer-facing products that deliver superior experiences. These services integrate Customer Experience (CX) strategy, design thinking, personalization, analytics and advanced technologies like AI and automation to create seamless, engaging experiences across digital and physical touchpoints.

According to the report, HCLTech was recognized for the following strengths: "HCLTech combines capabilities in experience cloud suite implementation with a more recent focus on digital marketing services. HCLTech has strong personalization and data and analytics capabilities. It offers leading-edge implementation services and has strong organizational change capabilities supported by a strong set of supporting assets and tools. In conversations with HCLTech reference clients for experience build services, three highly commended areas were its client understanding and insight, the quality of its professionals, and value for money."

"At HCLTech, we are committed to building impactful total experiences that connect every part of our customers' ecosystem," said Pawan Vadapalli, Corporate Vice President and Global Head, Digital Business Services, HCLTech. "As AI-driven personalization, real-time engagement and omnichannel consistency become the new standard, HCLTech AI Foundry helps in delivering adaptive, human-centric experiences that evolve in real time, strengthening brand presence, fostering deeper connections and driving measurable business value."

"HCLTech has established itself as a trusted partner in Experience Build Services, combining strong capabilities in experience cloud suite implementation and digital marketing services with an agile delivery model and strong client-centric approach. Organizations seeking a strategic partner capable of delivering large-scale, complex transformations that bring together IT services with experience platform implementation and AI-driven personalization can benefit from HCLTech's mature practice and experience build capabilities," said Douglas Hayward, Senior Research Director, Customer Experience Services and Strategies, IDC.

Shares of HCL Technologies Limited was last trading in BSE at Rs. 1684.15 as compared to the previous close of Rs. 1672.40. The total number of shares traded during the day was 75909 in over 2428 trades.

The stock hit an intraday high of Rs. 1687.00 and intraday low of 1659.40. The net turnover during the day was Rs. 127498097.00.

Source : Equity Bulls

Keywords

HCLTechnologies INE860A01027 Leader IDCMarketScape