RateGain appoints Amarpreet Singh as Chief Customer Officer to Lead Global Customer Success

RateGain Travel Technologies Limited (RateGain), a global provider of AI powered SaaS solutions for the travel and hospitality industry, today announced the appointment of Amarpreet Singh as Chief Customer Officer. In this role, Amarpreet will lead RateGain's global customer organization, building and scaling a tech-augmented delivery model designed to ensure seamless implementation, rapid onboarding, and continuous value realization across RateGain's platforms.

In this role, Amarpreet will lead RateGain's global customer organization with a mandate to build a tech-augmented delivery model that ensures faster go-live, smoother onboarding, and continuous value for customers. He will focus on using AI to transform customer journeys, automate support, reduce churn, and unlock new growth opportunities with Sales, Product, and Engineering.

With over two decades of experience, Amarpreet has held senior roles at Cvent, WNS, Gwynniebee, Sitel and HCL, leading global teams and driving automation-led success. At Cvent, he managed worldwide support, services, and implementation, delivering strong results in retention, CSAT, and NPS.

Bhanu Chopra, Founder and Managing Director of RateGain, said, " Amarpreet brings deep operational expertise, a strategic mindset, and a passion for delivering value to customers at scale. His leadership will be instrumental as we continue to strengthen our customer organization and leverage AI to deliver more personalized, proactive, and impactful experiences for our partners worldwide."

Amarpreet Singh, Chief Customer Officer, RateGain, added, " I am excited to join RateGain at a time when customer success is evolving beyond service delivery to true value creation. I look forward to building trusted relationships and delivering meaningful outcomes with our global teams.

"Amarpreet Singh will be based in India and will work closely with RateGain's global teams to strengthen customer engagement and scale success across its AI powered travel platform.

Shares of Rategain Travel Technologies Limited was last trading in BSE at Rs. 658.35 as compared to the previous close of Rs. 665.40. The total number of shares traded during the day was 30418 in over 1319 trades.

The stock hit an intraday high of Rs. 682.00 and intraday low of 654.70. The net turnover during the day was Rs. 20272721.00.

Source : Equity Bulls

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