Firstsource recognized as a 'Leader' in Avasant's Mortgage Business Process Transformation 2024 RadarView™

Firstsource Solutions Limited (NSE:FSL, BSE:532809), a leading global provider of specialist domain-led Business Process Services (BPS) and an RP-Sanjiv Goenka Group company, has been recognized as a 'Leader' in Avasant's Mortgage Business Process Transformation 2024 RadarView™. Companies classified as 'Leaders' demonstrate consistent excellence across all key dimensions of the RadarView assessment-practice maturity, domain ecosystem, and investments in innovation-while driving superior marketplace impact, setting industry standards through creativity, thought leadership, and best practices, and showcasing exceptional execution with depth and breadth across verticals.

Firstsource, through its US-based entity Sourcepoint, Inc., brings over 25 years of expertise in end-to-end mortgage process transformation. It manages over 250 processes for 500+ clients across onshore, nearshore, and offshore locations, leveraging AI, analytics, and tailored platforms like its ILM OCR solution for document processing and the Loan Evaluation System (LES) for quality control. Strategic partnerships with Krista and PAL enable automated quality checks and personalized employee training, while collaborations with Base64.ai and Verint enhance document processing and analytics capabilities. Supported by an innovative gamified training ecosystem, Firstsource continues to drive operational efficiency, customer insights, and industry innovation.

Vivek Sharma, President - BFS, CMT, and Emerging Geos, Firstsource, shared, "Our goal is straightforward-help clients adapt quicker, work smarter, and improve borrower experiences. Our composable operations help us innovate faster, boost efficiency, and create more personalized customer experiences by integrating emerging technologies like AI, automation, and data analytics into workflows. With the support of a digital workforce and global capabilities, we keep things efficient and simple.

We're all about delivering real-world solutions powered by innovations like large language models (LLMs) and our deep industry expertise. This recognition from Avasant reinforces our commitment to helping lenders and servicers succeed in a fast-changing mortgage landscape, highlighting the meaningful impact we're making."

Haril Sadhu, Senior Research Analyst, Avasant, shared, "In a challenging mortgage environment, Firstsource's AI-led solutions, like the Intelligent Loan Management (ILM) and Loan Evaluation System (LES), demonstrate its ability to enhance efficiency, compliance, and customer engagement. With innovative platforms and deep domain expertise, Firstsource stands out as a Leader in the Mortgage Business Process Transformation 2024 RadarView™."

As the mortgage industry continues to evolve, Firstsource remains dedicated to delivering long-term value through innovation, technology, and operational excellence. By leveraging cutting-edge tools and a human-centered approach, Firstsource helps lenders and servicers navigate market complexities and build a resilient future.

Shares of Firstsource Solutions Limited was last trading in BSE at Rs. 370.30 as compared to the previous close of Rs. 366.15. The total number of shares traded during the day was 95042 in over 1852 trades.

The stock hit an intraday high of Rs. 371.10 and intraday low of 362.80. The net turnover during the day was Rs. 34879112.00.

Source : Equity Bulls

Keywords

FirstsourceSolutions INE684F01012 FSL Leader Avasant MortgageBusinessProcessTransformation2024 RadarView