Angel Broking Pvt. Ltd. recently announced the elevation of Mr. Santanu Syam to Chief Operating Officer for the group businesses. Seven years with the organization, Mr. Syam was Executive Director (Operations) at Angel Broking & was heading operations, compliance, customer service & legal departments.
Mr. Santanu Syam had joined Angel Broking in June 2008. At the time of joining Angel Broking, he already had 18 years rich mix of experience & competencies in Business Process Re-Engineering, Operational Risk Management, Project Management, Strategic Planning, all facets of Retail Banking, Core Banking implementation, Wholesale Banking, Treasury and Transaction Consumer Banking. He has worked in leadership roles with global organizations like Standard Chartered Bank, ANZ Grindlays etc.
Commenting on this internal organizational elevation, Mr. Vinay Agrawal, Chief Executive Officer, Angel Broking Group said, "Santanu has an innate understanding of the need for operational efficiencies and driving excellence aiming at customer delight. I have tremendous confidence in Santanu's ability to take further the excellence of Angel's industry-leading operational practices to drive and extend the market leadership."
Effective immediately, as a COO Mr. Syam will continue his responsibility of operations, compliance, risk management and customer service at Angel. Additionally Syam will be responsible for representing Angel Broking at multiple external Forums, Events and debates related to Broking industry.
"Angel Broking's operations & transparency has always been compelling, and we have won the hearts and minds of our customers," said Syam, "I am incredibly energized to help lead the company to its next phase of innovation tied with operational excellence."
Angel Broking has seen a substantial growth in over last 2 decades with a million plus retail clientele. In the past financial year (FY15) company saw its daily average retail revenue increased by almost 22% yoy, new customer acquisition increase by 36% yoy and an increase in sub-brokers by 30% growth rate yoy. Company's robust systems, processes and adaptation to newer technologies have helped Angel Broking increase its online trading portfolio, which today contributes almost 25-30% to the overall revenue. With renewed optimism and good governance at the center, capital market is set to outperform itself in the coming years and Angel Broking is gearing up for this growth by increasing its presence with added sub-brokers' network & client-base across the nation.