HCL ISD launches 'Zero Touch' Desktop Deployment solution for Microsoft Windows Vista operating system

HCL Technologies Ltd has announced that HCL Technologies Ltd's Infrastructure Services Division (HCL ISD), on December 01, 2006 has announced the launch of its ‘Zero Touch’ Desktop Deployment Solution for Microsoft Windows Vista. Zero Touch provides a completely automated process to enable enterprises to minimize risk, bring higher visibility and reduce deployment cost by over 40 percent.

HCL's solution launch coincides with the introduction of Microsoft Windows Vista, the 2007 Microsoft Office system and Exchange Server 2007.

The Zero Touch framework offers centralized deployment of the operating system and packaged applications which completely automate the deployment process for extremely low manual intervention. It also promises zero tolerance to loss of data through a robust user state backup and restoration process for user data and settings. The solution enables a Closed Loop Process by aligning Microsoft’s Business Desktop Deployment (BDD) framework from Windows Vista with the HCL's IT Service Assurance Model based on ITIL / ISO 20000 and CoBIT Processes, hence eliminating manual Switchover between phases of Windows Vista BDD.

HCL has also developed a Deployment Dashboard at the core of this solution which will provide both an overall and in-depth status report for all deployments. This Dashboard gives visibility into the reports on number of deployments completed, failed deployments and status of opened tickets, status view of current active deployments, time taken for deployments, and upcoming schedule for deployments, etc.

Commenting on this innovative solution, Anant Gupta, COO, HCL ISD said, "The Zero Touch Desktop Deployment Solution is an important milestone for the global Remote Infrastructure Management Industry and HCL's thought leadership in this arena. The solution will add a new dimension to the existing HCL-Microsoft relationship and will play a pivotal role in reiterating our commitment to providing innovative solutions around existing and new Microsoft platforms to enterprises worldwide. HCL currently has a Microsoft Centre of Excellence for Infrastructure Management and is currently deploying Microsoft software applications globally."

HCL is widely acknowledged as a pioneer of offshore Remote Infrastructure Management Services. The Company was ranked No.1 'Specialty Offshore Infrastructure Services Provider' by NeoIT and 'Managing Offshore' magazine and has also been ranked as the World No.2 in IT Infrastructure Services by Global Services 100 Survey.

Source : Equity Bulls

Keywords