IRCTC launches Toll Free 24x7 Helpline

Indian Railways Catering and Tourism Corporation Limited (IRCTC), a public sector undertaking of the Ministry of Railways, has launched a centralised Toll Free telephone No. 1800-111-139 for the convenience of railway users to suggest/grievances relating to catering services on Indian Railways.

The facility is available 24x7 on this number and railway passengers can register their complaints/suggestions regarding food and catering services. Wherever possible, action is taken on real time basis for redressal of their grievances.

Railway users may also lodge their complaints on IRCTC's official website i.e. www.irctc.com OR may contact IRCTC 24X7 Control Offices phone numbers i.e. 011-23345300 (Central Control), 011-23221147 (North Zone), 033-266601743 (East Zone), 040-27716145 (South Central Zone), 022-22618067 (West Zone) and 044-25353341 (South Zone).

Source : Press Information Bureau

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