SatNav Technologies ties up with RT Outsourcing for Service Support to its customers in India

Hyderabad, 1st September, 2008: SatNav Technologies, A leader in Navigation and GPS Technology in India has tied-up with RT Outsourcing as their service partners. RT Outsourcing will serve the SatNav customers who own company’s GPS Devices.

RT outsourcing is an end – to – end warranty service provider with a presence across several dozen locations in India. With 3500+ staff strength, it is an ISO-9001 company with its head office in Okhla, New Delhi. The company has a state-of-the-art Call Centre and Technical Support Centres in New Delhi & NOIDA (India).

With this tie-up SatNav Technologies will extend their services to the customers 24/7 under which the customers from any part of India can get their devices repaired by sending it to the RT service centre. Customers using SatNav Technologies GPS devices can call up their call center on +91 40 66777333 to avail the services from any part of India. Apart from this, SatNav will continue to provide its service support to the channel as they have been doing in the past.

By outsourcing the service to RT Outsourcing, SatNav has taken a major step in enabling RT to complement the distributor’s work for an aggressive penetration of its products in the country.

“Partnering with RT Outsourcing is a definite advantage for SatNav Technologies as it will give us an edge over all our competitors. Customers will be given this service for their devices and hence ensuring that they get better support from us,” said Mr. Amit Prasad, Founder, CEO & MD of SatNav Technologies.

Mr. Shammi Moza, Managing Director of RT Outsourcing Services Ltd. said, “We are excited about this relationship. SatNav Technologies being the pioneer & leader into Satellite Navigation Devices and RT being known in the industry for its quality services, the combination is a definitive advantage to the customers as well as to this growing industry in the country. We are confident that together we will not only be able to deliver customer experience but will also create standards in the industry”.

Source : Equity Bulls

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