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Hexaware Recognized Among Top Providers in Whitelane Research UK & Ireland 2026 IT Sourcing Study

Posted On : 2026-07-03 19:39:11( TIMEZONE : IST )

Hexaware Technologies [NSE: HEXT], a global provider of IT solutions and services, today announced strong results in Whitelane Research's UK & Ireland 2026 IT Sourcing Study, where it was recognized as an Exceptional Performer for Overall Client Satisfaction in the UK and Ireland market.

Whitelane Research, an independent European research organization, runs one of the region's most extensive IT sourcing satisfaction surveys, rating IT and cloud providers across key service towers and KPIs. The 2026 UK & Ireland study gathered feedback from close to 400 participants drawn from the top IT-spending organizations in the UK and Ireland, evaluated over 1,000 unique IT sourcing relationships, and assessed 37 IT service providers.

Hexaware's key rankings in the study include:

- #1 in Value for Money, reflecting strong value-for-money delivered to clients

- #2 in Overall Satisfaction and #2 in IT service provider performance satisfaction for Financial Services

- #3 in Application Services (IT Services Tower) and #3 in Service Delivery (KPI)

The results reflect continued client confidence in Hexaware's AI-first, client-centric approach to technology services. Clients pointed to Hexaware's strength in application services, its domain expertise in insurance, strong executive engagement, and a cooperative, team-oriented approach to account management. As enterprises in the UK and Ireland focus on cost efficiency, modernization and service resilience, Hexaware continues to help clients improve performance across technology operations, transformation and digital engineering programs.

"Client feedback is the clearest measure of service quality," said R. Srikrishna, CEO & Executive Director, Hexaware. "These rankings validate our success in deploying AI at scale and driving continuous innovation to optimize key customer levers and deliver superior business outcomes."

"The UK and Ireland remain a priority market for Hexaware, and this recognition reflects the confidence clients place in our teams," said Parameshwaran Iyer, EVP & Head - Europe & UK, HexawareTechnologies. "We will continue to strengthen local capability and AI-led delivery across the region."

"The Whitelane study is built on direct customer opinion across major sourcing relationships," said Jef Loos, Head of Research, Europe, Whitelane Research. "Hexaware's rankings point to competitive performance in areas clients assess closely, including overall satisfaction, service delivery, and price level."

These results build on Hexaware's strong performance in the previous UK & Ireland study, where the company ranked #1 in Overall Client Satisfaction and Application Services.

Shares of Hexaware Technologies Limited was last trading in BSE at Rs. 545.45 as compared to the previous close of Rs. 554.90. The total number of shares traded during the day was 47252 in over 2260 trades.

The stock hit an intraday high of Rs. 562.65 and intraday low of 542.65. The net turnover during the day was Rs. 26271943.00.