HCLTech and C2L BIZ collaborate to accelerate Digital Transformation for a Leading Malaysian Life Insurance Company

HCLTech, a leading global technology company, and C2L BIZ have collaborated to enable the digital transformation of business process for a leading Malaysian life insurance services provider.

As part of the collaboration, HCLTech and C2L Biz have implemented C2L BIZ's SymbioSys Sales Tool to automate Lead Management, Sales Collateral, Sales Quotation, and Sales illustration to e-Application/Payment for the life insurance company. The transformation will enhance customer experience, operational agility and drive innovation.

"This new chapter of our partnership is an important stepping stone to many such opportunities for joint collaborations. With this strategic partnership, C2L BIZ expects to have a more focused approach on enhancing product capabilities with HCLTech bringing their infra management and services expertise, resulting in a win-win situation for any prospects. I am a firm believer in the quote by Henry Ford, "Coming together is a beginning, staying together is progress, and working together is success," says Mr. Sujit Rangnekar, Vice President - Alliances and Partnerships, C2L BIZ Solutions Pvt. Ltd.

"HCLTech is committed to serving clients and operating as a strategic partner for their business growth and digital journeys. We've assessed the client's requirements, and collaboration with C2L Biz to strengthen customer growth and optimize engagement on how distribution channels engage with their prospects. We're looking forward to future collaborations with C2L Biz to provide our client an improved end product and enhanced customer journey," says Sandeep Sarkar, Senior Vice President, HCLTech ASEAN.

While upgrading technology was a priority, meeting the business expectations and having a solution with better features, higher performance, and a more responsive UI/UX design were critical goals. A stable, highly configurable solution with a robust architecture is what the insurer was looking for. SymbioSys Sales tool, designed on the principle of "low code / No code" was deemed the right fit. It enables faster time to market to launch new products due to its high configurability.

Some of the other key features of the solution were driven by the tool's ability to manage end-to-end sales processes on the field (including field underwriting), its microservices-based architecture with ready APIs to support external interfaces, OCR for document capture and validation, remote customer collaboration and a unified solution for the diverse OS as well as support for all browsers to improve overall adoption.

Shares of HCL Technologies Limited was last trading in BSE at Rs. 1094.70 as compared to the previous close of Rs. 1094.75. The total number of shares traded during the day was 39168 in over 3602 trades.

The stock hit an intraday high of Rs. 1104.00 and intraday low of 1082.00. The net turnover during the day was Rs. 42860280.00.

Source : Equity Bulls

Keywords

HCLTechnologies INE860A01027 HCLTECH C2LBIZ Collaboration DigitalTransformation Malaysia LifeInsuranceServicesProvider