Jet Airways India Ltd has announced that the Company has entered into India’s first Interline e-ticketing agreement with KLM Royal Dutch Airlines through global distribution systems (GDS). This facility of electronic ticketing process for hassle free traveling has also been extended with Northwest Airlines and British Airways.
Interline e-ticketing enables travelers to use a single e-ticket for itineraries that include travel on two or more carriers and allows two airlines to electronically sell tickets on each other on a single ticket. The Company, KLM, Northwest Airlines or British Airways ticketing office or a Travel Agent will now be able to issue a single e-ticket for instance for Mumbai-Delhi-Amsterdam sector, thus allowing a KLM Royal Dutch Airlines and Northwest Airlines operated segment as part of the Company´s e-ticket. This is a significant change as in the past customers had to purchase separate paper tickets on individual airlines.
Travel Agents across the globe currently issuing e-tickets and hosted on Abacus, Amadeus, Galileo / Apollo and Sabre will be able to issue interline e-tickets on the Company´s (9W) with KLM Royal Dutch Airlines, Northwest Airlines and British Airways operated flights as part of the itinerary and vice-versa. This facility will be subsequently made available through other GDS’.
Mr Gaurang Shetty V.P. Marketing of the Company said: "Interline e-ticketing will expand Jet Airways’ existing e-ticketing capabilities and distribution. After being the first airline in India to offer e-tickets, web check-in and kiosk check-in, we take pride to be the trendsetters and offer this new service to our customers. The latest in electronic ticketing method, which expedites checking and boarding process, simplifies ticket purchase, reissue and refunds transactions and facilitates seamless through check-in thereby making the overall travel experience seamless and comfortable."
All existing e-ticketing enabled sectors of the Company and KLM Royal Dutch Airlines, Northwest Airlines and British Airways except for non-air sectors are applicable for Interline e-ticketing, which would initially be available only for revenue tickets and not for infants, stretcher, extra seats, Employee Rebated and Industry Discount Travel. Interline e-ticketing will expand the Company´s existing e-ticketing capabilities and distribution.