Subex Azure says Telecom Operators Losses on the Increase

Subex Azure Ltd has announced that on September 07, 2006 revealed that average revenue leakage across global telecoms operators has increased to 12.1 per cent of turnover ($182 billion), compared to 11.6 per cent in 2005. This is one of the main findings of the fourth consecutive annual ‘Operator Attitudes to Revenue Assurance 2006’ report, which the Company conducted with telecoms analysts, Analysys.

The report is based on the responses of over 100 operators around the world, to investigate levels of revenue loss globally. Fraud was again the single largest area of revenue leakage having increased to 2.9 per cent of turnover. There were also increases in revenue leakage due to credit management, incorrect service usage data and interconnect partner payment errors.

There continues to be significant regional differences with losses across Europe and the Americas reducing, however they have increased in Asia-Pacific, the Middle East and Africa. When looking at losses by operator type the larger operators (those with in excess of 5 million subscribers) are typically suffering a lower percentage of revenue loss than their counterparts.

On a positive note, the report revealed that more operators are now trying to reduce revenue leakage at the product planning stage in an effort to fully recover future revenues. Additionally, revenue assurance is continuing to move up the corporate agenda at many operators, with ultimate responsibility increasingly being at CEO or CFO level - interestingly these operators have shown lower levels of revenue leakage.

Danny Dicks, Principal Analyst at Analysys, said: "From this year’s research it is clear that operators are more concerned about all sources of revenue leakage It is clearly apparent that revenue assurance has become much more of a board-level issue."

Subash Menon, Founder Chairman, Managing Director & CEO, of the Company said: "Reducing revenue leakage is a continuous exercise, as every time new products are launched or systems changed, there is the potential for fraud and revenue leakage. This years research shows there is still plenty of work to do, however there are signs that operators are starting to be much more pro-active with regards to implementing revenue assurance measures.

Source : Equity Bulls

Keywords