Writer Corporation (Business Services India Group) bagged the prestigious Indian Merchants' Chamber - Ramkrishna Bajaj National Quality award (IMC RBNQA) Certificate of Merit in Services category for 2015 cycle. The award ceremony was held on 4th March 2016 at Y B Chavan Centre, Mumbai, in the presence of dignitaries from the industry, educational, healthcare and social organizations.
Writer Corporation was adjudged one of the winners on the basis of rigorous assessment on various areas of management like Leadership, Strategy, Customer, People, Technology, Operations, Processes and Business results. The Chief guest for the function, Mr. F C Kohli, former Deputy Chairman, Tata Consultancy Services, presented the award to Mr. Dayle de Souza, JMD, Writer Corporation.
Mr. Dayle de Souza, JMD, Writer Corporation, said "We are honored to be adjudged one of the winners of RBNQA in our maiden attempt. Since inception, Customer centricity and Quality has been our foundation and driving force across all our businesses. As one of the leading players in India in Global Relocations, Information Management and Cash Management, we are committed to constantly raise our Excellence standards and meet the evolving needs of our stakeholders."
Writer Corporation was also invited to share its best practices in the "Making Quality Happen" conference organized on 3rd & 4th March 16, at the Indian Merchants' Chamber, Mumbai.
Modelled in the lines of Malcolm Baldrige Award, USA, the annual IMC RBNQA process has four recognition levels. They are chosen from number of participating organizations of repute, through a stringent assessment process by a panel of independent and trained assessors and judges against stipulated comprehensive criteria. It is one of the most respected awards for Quality and Performance Excellence in India.