Mutual Funds Commodities Research Tax Planning IPO Our Team Contact Us    
Google
Web www.equitybulls.com
Stock Report

| More

Hinduja Global Solutions Ltd announced as winner of Contact Centre of the Year award

Posted On: 2014-09-19 23:20:58

Hinduja Global Solutions Limited (referred to as "HGS" or the "Company") (Listed on NSE & BSE India) was announced as the winner of the Contact Centre of the Year award at the Ottawa Regional Contact Centre Association (ORCCA) Contact Centre Excellence Awards. Winners received their awards at the Ottawa Convention Centre September 10, 2014.

Award finalists were required to meet stringent criteria, including a focus on people development, strong employee engagement programs, quality assurance, and customer satisfaction. Winning contact centers have sound channel management strategies in place, strong levels of employee satisfaction, and are active corporate citizens who support a variety of community-based events and charities.

The HGS Pembroke site, which employs nearly 400 customer care agents, provides 7/24/365 support to two major clients and handles nearly 2.5 million inbound calls a year. Some best-in-class practices that contributed to the win include:

- A robust employee reward, recognition, and bonus program that helped reduce attrition by 18% over the previous year and improved overall employee satisfaction.

- A consistent coaching culture, which led to formal recognition as a "Top Performing Vendor" for one of its clients.

- A tribe-based team structure that contributes to an atmosphere of performance competition.

On winning the award, Geoff Oakie, HGS SVP, Operations and IT, said, "At HGS, we're very proud to be recognized as a contact center industry leader in the National Capital Region. The team in Pembroke consistently strives to achieve the highest standards of excellence for customers, employees and the community and this award is a great validation of that ongoing effort. Congratulations to the management and staff in Pembroke who have worked passionately to create a strong, open team environment focused on people, performance, and client partnerships."

Shares of HINDUJA GLOBAL SOLUTIONS LTD. was last trading in BSE at Rs.667.55 as compared to the previous close of Rs. 677. The total number of shares traded during the day was 7512 in over 1199 trades.

The stock hit an intraday high of Rs. 697 and intraday low of 665.75. The net turnover during the day was Rs. 5121794.


Source: Equity Bulls

Click here to send ur comments or to feedback@equitybulls.com





Other Headlines:

Double Negative honoured at BAFTA Awards 2018
Radhakishan Shivkishan Damani's Derive Investments buys Fortis Healthcare's shares
Indo Credit Capital Ltd calls for Board Meeting on Feb 26, 2018
Gilada Finance & Investments Ltd fixes Feb 28, 2018 as record date for dividend
Petron Engineering Construction Ltd announces resignation of 2 directors
Godawari Power and Ispat Ltd approves amalgamation of Jagdamba Power & Alloys Limited
JSW Energy enters into MoU with Maharashtra Government for Electric Vehicles plant
Chemcrux Enterprises Ltd calls for Board Meeting On February 27, 2018
ONGC Board to consider Second Interim Dividend on Feb 27, 2018
Advanced Enzyme Technologies Ltd approves additional investment in Malaysian subsidiary
Vascon Engineers Ltd signs agreement with Lina Ashar Foundation
Shilpa Medicare Ltd Board to consider Interim Dividend on Feb 22, 2018
LatestOne.com opens its largest fulfillment center in Andhra Pradesh
Housing and Urban Development Corporation Ltd to consider interim dividend on Feb 28, 2018
Airtel and HMD Global partner to offer affordable 4G smartphones
Varun Beverages Ltd arm commences production at Zimbabwe plant
Infosys Recognised as a Top Employer in Europe
Pennar Industries Limited and its subsidiaries receive orders worth Rs. 152 crores
TRENT Ltd allots Commercial Paper for Rs. 100 crores
AXIS Bank fixes 1 year MCLR at 8.40% from Feb 17, 2018
Gayatri Projects announces reorganization of energy investments in arm
Himalaya Food International Ltd opens first QSK
Shree Cement Ltd commissions new grinding unit at Aurangabad in Bihar
Quadrant Televentures Limited calls for Board Meeting On February 23, 2018
CL Educate Ltd arm sells land for Rs. 6.48 crores
Pfizer Ltd announces resignation of CFO
Goodricke Group Ltd inducts additional director
Premier Explosives receives Management System Certificate from DNV GL Business Assurance, USA
Pod Solutions and Subex partner to provide advanced security for IoT Billing and Connectivity Service
Vikas WSP Ltd receives orders for Rs. 106.23 crores
Andhra Petrochemicals Ltd announces resumption of Plant operations from 19.2.2018
Glenmark Pharmaceuticals Presents New Data on GBR 830 at the 2018 American Academy of Dermatology Annual Meeting
L&T Construction Wins Orders Valued Rs. 1680 Crore
Indian Dairy Association honours Mr. RG Chandramogan with Patronship Award
Siemens Ltd to consider sale of mobility business, mechanical drives business
City Union Bank updates on cyber attack on its SWIFT payment system
Asian Granito India Ltd redeems commercial paper of Rs. 40 crores
Mawana Sugars Ltd calls for Board Meeting on Feb 20, 2018
UCO Bank's exposure at $411.82 million in PNB fraud
Religare Enterprises to raise up to Rs 1200 crore, inducts 3 new board members
RMC Switchgears Ltd to consider preferential issue, appoitnment
Indrayani Biotech Ltd appoints Mr. Kasiraman Sayee Sundar as additional director
Precision Wires India Ltd updates on increase in power charges by 20%
Mahindra Lifespaces - HDFC Capital affordable housing platform launches its first project
KPR Mill Ltd to consider buy back on Feb 22, 2018
Prime Focus Limited announces Q3 FY17-18 results
Varun Beverages Ltd. announces Q4 & CY2017 Financial Results CY2017
ITI Limited Announces Financial Results for the Quarter Ended December 31, 2017
ARSS Infrastructure Projects Ltd gets two work orders totaling Rs. 121.09 crores
Asian Oilfield Services Ltd announces resignation of CFO


Website Created & Maintained by : Chennai Scripts
West Mambalam, Chennai - 600 033,
Tamil Nadu, India

disclaimer copyright © 2005 - 2018